Angus, who had always run a fleet of JCBs across his two Yorkshire sites, bought a Kramer KT357 Telehandler in 2019 following the brand’s split with Claas. Angus was impressed with the performance and pleasantly surprised by comparison with what he was used to, so it was no surprise that when the other machines in his fleet came up for renewal that Kramer was in the running.
Angus comments “I was really impressed with the transmission and how well the Kramer puts the engine power through to the wheels. It makes light work of heavy loads, 15 tons of bales on a trailer and it effortlessly pulls it away. They are comparable with other brands cost wise, but more efficient and reliable in my experience.”
Based on Angus’ experience with his initial KT357 he went on to order five new Kramers in late 2022, including two KT457s, two KT407s and one KT276, from Thomas Pickering, Area Sales Manager at our Ottringham branch.
We’re now just over one year on since Angus took delivery of the first of his new Kramers and he remains as impressed with the brand. The first machine has done just over 1000 hours in the year without any niggles or warranty issues. The service and backup are supported by the Ripon Farm Services’ Ottringham branch and Angus passed on his thanks to the team there, especially to Luke in the workshop who has provided a rapid service to ensure that Angus’ machines are back up and running as fast as possible. “Machines are serviced in no time at all, they come and take the machine away from the farm, service it in their workshop and it’s back on the farm within half a day. No machine is better than the backup behind it and the backup is brilliant” comments Angus.
He goes on to say “They’re not the cheapest but the build quality is great, the machines are robust and reliable with little to no down time, it makes
the customer experience a positive one. I would never dare run any other front-line machines out of warranty, I can’t afford the down time, but I might just
be prepared to run these Kramer’s out of warranty. When a product consistently performs well and meets expectations it builds trust and loyalty, and it’s safe to
say that the quality and reliability are really coming through.”
“I was really impressed with the transmission and how well the Kramer puts the engine power through to the wheels. It makes light work of heavy loads, 15 tons of bales on a trailer and it effortlessly pulls it away.”
Area Sales Manager, Thomas Pickering comments “We understand the importance of keeping farmers going, it’s critical that efficiency is at a maximum and down time is at a minimum. Reliability isn’t just about functionality, it often translates to peace of mind for the user, knowing they can rely on the product when they need it most.”
The Kramer brand stands out in today’s market for robustness and longevity. From the start, the toughest applications were the measure of all things in the development of Kramer telehandlers; the machines are consistently designed for robustness and reliability which is now shining through in customer feedback.