HR Advisor (ER Specialist)

HR Advisor (ER Specialist)

place Based in Ripon

Role overview

Job Summary
Ripon Farm Services is a family owned multibranch agricultural dealer covering 13 sites within Yorkshire, Teesside, Lincolnshire and Nottinghamshire.

As a People Specialist, you will champion the employee experience journey and advise on a diverse range of employee relations cases across the group (such as performance management, conflict resolution, absence and ill health, grievance, and disciplinary). This will involve supporting line managers in creating an environment where employee concerns and conflicts are resolved compliantly while fostering effective communication channels to promote a culture of openness, trust, and mutual respect. You will play a crucial role in building the Employee Experience and the HR team and processes.

There will be a requirement to travel to depots.

Monday to Friday 08:00-17:00

Responsibilities

• Working with the Group HR Manager to grow and develop the Employee Experience and People strategy that aligns with the business goals and values.
• Seek opportunities and coach line managers to improve their capabilities with the use of the Performance and Talent system and the dealer systems (through 1-1’s, appraisals, training needs, targets and goal setting, etc.) and other aspects of ER.
• Provide expert advice, coaching, and development to managers across the organisation to resolve all ER cases (such as performance management, conflict resolution, ill health, grievance, and disciplinary) effectively and in line with legislative requirements and the Company’s policies and procedures.
• Mediating and facilitating conflict resolution between parties by promoting open communication, mutual understanding, and constructive dialogue to resolve informally and amicably wherever possible.
• Own and manage the end-to-end caseload covering the ER cases and support case managers to make sound, unbiased decisions, ensuring colleagues are treated fairly through robust, credible ER advice and support.
• Collaborating with case managers to ensure that all cases are resolved efficiently, ensuring that organisational risks are mitigated in everything we do.
• Take proactive measures to support employees' health and well-being.
• Constantly promote best practices to the business and keep abreast of changes in employment law in a way that encourages diversity, inclusion, and integrity of the HR team and aligns with the company values.
• Support with general day-to-day HR admin within a busy HR team.

Qualifications

• CIPD qualified to Level 5 or above or equivalent degree and/or experience.
• 3-5 years’ experience in Employee Relations and/ or Human Resources Advisor (or equivalent) with a background in medium to large-sized organisations where strong values and brand exist.
• Strong understanding of employment law, HR policies and procedures, best practices, disciplinary and grievance processes, and employee engagement strategies to develop a people-centered employee experience journey.
• Background in managing ER cases with strong attention to detail, organisation, and prioritisation skills.
• Has coached case managers to conduct investigations and manage employee relations cases with sensitivity, confidentiality, and impartiality.
• Excellent interpersonal and communication skills with the ability to effectively interact and adapt to the audience and build relationships with employees at all levels of the organisation to support an inclusive culture.
• Strong problem-solving and conflict-resolution skills with the ability to remain calm and composed in challenging situations.
• Experience in writing and delivering training material with strong coaching skills.
• Take ownership and responsibility for your own contribution, and be proactive and self-motivated.
• Excellent IT skills with experience of using Microsoft packages and other bespoke software.